Xbox Elite Controller Series 2 Charging Port Repair

SKU: Xbox Elite controller series 2
$69.95
$69.95
Unavailable
per item
Xbox Elite controller series 2 Charging port repair
1 Year Warranty

 
  • Attention: You must ship us your original defective controller for us to repair and return. This is not an item for sale, it is a repair service.

Xbox Elite controller series 2 Charging port repair


Failures our service covers:

  • USB port repair
    Any other symptoms, please contact us first.

This is a repair service, you must ship us your controller(s) for repair! This is not a new controller for sale.
Este es un servicio de reparación, ¡debe enviarnos su módulo para su reparación! No está comprando una pieza de repuesto.


How does this mail-in repair service work?

  1. Purchase the repair service
  2. An automated Email is sent with packaging & shipping instructions along with a link to your newly created account & ticket
  3. Ship your defective controller using the address provided in the email
  4. Once received, we live test, confirm the failure with it, and proceed with the appropriate repairs
  5. We live test your controller post repair to confirm it is properly fixed before shipping it back and providing you with return tracking number


Common Questions:


What is the turnaround time for a repair?

3-5 business days after we receive your defective module. (this does not include shipping time)



What if my symptom is not listed or I have another unlisted issue?

We are able to repair most symptoms even if they are not listed, please message us prior to placing an order.



Do you work on controllers that have been serviced before have had failed repair attempts or missing parts?

We do, however you must first message us with details prior to placing an order. Tampered controllers will have a $20 none refundable repair attempt fee. This is not an additional repair fees but instead will be taken out of the refund in the event we are unable to fix your controller. Failure to contact us prior to placing an order will not waive the repair attempt fee.



What happens if you can't fix my controller?

In the event we are unable to fix your controller, we can offer one of two refund options.:

  1. A full refund is issued and we keep the controller
  2. A refund minus return shipping fee is issued and we ship you the controller back If the controller has been tampered with / has had a repair attempt, or has an unusual failure (not included in the list of symptoms we fix) which was not discussed with one of our team members prior to sending in the module, a $20.00 bench fee will be charged. The shipping fee is determined upon which shipping method you select.


What if I have a problem with my controller after it has arrived, is there a warranty for this repair service?

A one (1) year warranty for repeat failure (the same failure you had originally) is included with this repair service from the date of departure of our repair center. Customer is responsible for return shipping to our facility, unless unit is DOA. If the repaired module is found to be in working condition upon return, a $20 testing fee along with return shipping fees will be required before the module can be returned to you.



Customer agrees to the above terms and conditions upon purchase. Please do not purchase this repair service if you do not agree with the above terms and conditions!