Samsung BN91-17814W One Connect Box Mini Repair Service
SKU:
BN91-18201A
$149.95
$149.95
per item
Samsung BN91-17814W One Connect Box
Models Affected: UN55KS8000FXZA UN55KS800DFXZA UN55KS8500FXZA UN55KS850DFXZA UN55KS9000FXZA UN55KS9500FXZA UN60KS8000FXZA UN60KS800DFXZA UN65KS8000FXZA UN65KS800DFXZA UN65KS8500FXZA UN65KS850DFXZA UN65KS9000FXZA UN65KS900DFXZA UN65KS9500FXZA UN65KS950DFXZA UN65KS9800FXZA UN75KS9000FXZA UN75KS900DFXZA UN78KS9500FXZA UN78KS9800FXZA UN88KS9810FXZA
Repair Service
1 YEAR WARRANTY
Please note: You must ship us your original One Connect Box for us to diagnose and repair your failed parts. Please message us before placing an order if you have any questions.
Models Affected: UN55KS8000FXZA UN55KS800DFXZA UN55KS8500FXZA UN55KS850DFXZA UN55KS9000FXZA UN55KS9500FXZA UN60KS8000FXZA UN60KS800DFXZA UN65KS8000FXZA UN65KS800DFXZA UN65KS8500FXZA UN65KS850DFXZA UN65KS9000FXZA UN65KS900DFXZA UN65KS9500FXZA UN65KS950DFXZA UN65KS9800FXZA UN75KS9000FXZA UN75KS900DFXZA UN78KS9500FXZA UN78KS9800FXZA UN88KS9810FXZA
Repair Service
1 YEAR WARRANTY
Please note: You must ship us your original One Connect Box for us to diagnose and repair your failed parts. Please message us before placing an order if you have any questions.
Samsung BN91-17814W One Connect Box Mini
This is a repair service, you must ship us your module(s) for repair! You are not purchasing a replacement part.
Este es un servicio de reparación, ¡debe enviarnos su módulo para su reparación! No está comprando una pieza de repuesto.
Repair Service Process
How does this repair service work?
1. First make a purchase for this repair service
2. You will then receive an email with shipping and packaging instructions
3. You then ship your defective module(s) to us using the address we provided in the message
4. Package the form and your module for repair
5. We then inspect and confirm the failure with your module(s) before proceeding with the repair
6. We repair your defective module(s) and ship it back to you
Models affected:
UN55KS8000FXZA UN55KS800DFXZA UN55KS8500FXZA UN55KS850DFXZA UN55KS9000FXZA UN55KS9500FXZA UN60KS8000FXZA UN60KS800DFXZA UN65KS8000FXZA UN65KS800DFXZA UN65KS8500FXZA UN65KS850DFXZA UN65KS9000FXZA UN65KS900DFXZA UN65KS9500FXZA UN65KS950DFXZA UN65KS9800FXZA UN75KS9000FXZA UN75KS900DFXZA UN78KS9500FXZA UN78KS9800FXZA UN88KS9810FXZA
Different part/board numbers we service:
BN91-17814W
Main board failures our service covers:
HDMI malfunction
Common Questions:
What is the turnaround time for repair?
3-5 business days after we receive your defective module(s)
What if my symptom is not listed or I have another unlisted issue?
We are able to repair most symptoms that are not listed, please message us prior to placing an order
What if I'd like to ship you multiple boards for testing?
We charge a $20 flat bench fee per module to be tested along with any additional return shipping fees. A repair service must be purchased in order to qualify for testing of additional modules
Do you work on boards that have been serviced before or have missing parts?
We sure do, but you must message us with details prior to placing an order. Failure to contact us prior to placing an order will result in the possibility of being unable repair the defective tampered module and will result in a waste of time and money for both parties
What happens if you can't fix my board?
It is rare that we are unable to fix a board, however there are instances where unusual failures can occur, if this is the case, we can offer two refund options
1. A full refund is issued and we keep the board
2. A full refund is issued but a shipping fee is charged to send the board back
If the module has been tampered with / has had a repair attempt, or has an unusual failure (not included in the list of symptoms we fix) which was not discussed with one of our team members prior to sending in the module, a $20.00 bench fee will be charged. The shipping fee is determined upon which shipping method you select
What if you receive my board in working condition and it passes your tests?
If your board arrives in working condition, a refund minus a bench fee of $20 will be incurred along with return shipping fees. The shipping fee is determined upon which shipping method you select
What if I have a problem with my module after it has arrived, is there a warranty for this repair service?
Yes, a one (1) year warranty for repeat failure (the same failure you had originally) is included with this repair service from the date of departure of our repair center. Customer is responsible for return shipping to our facility, unless unit is DOA. If the repaired module is found to be in working condition upon return, a $20 testing fee along with return shipping fees will be required before the module can be returned to you
Customer agrees to the above terms and conditions upon purchase. Please do not purchase this repair service if you do not agree with the above terms and conditions
Este es un servicio de reparación, ¡debe enviarnos su módulo para su reparación! No está comprando una pieza de repuesto.
Repair Service Process
How does this repair service work?
1. First make a purchase for this repair service
2. You will then receive an email with shipping and packaging instructions
3. You then ship your defective module(s) to us using the address we provided in the message
4. Package the form and your module for repair
5. We then inspect and confirm the failure with your module(s) before proceeding with the repair
6. We repair your defective module(s) and ship it back to you
Models affected:
UN55KS8000FXZA UN55KS800DFXZA UN55KS8500FXZA UN55KS850DFXZA UN55KS9000FXZA UN55KS9500FXZA UN60KS8000FXZA UN60KS800DFXZA UN65KS8000FXZA UN65KS800DFXZA UN65KS8500FXZA UN65KS850DFXZA UN65KS9000FXZA UN65KS900DFXZA UN65KS9500FXZA UN65KS950DFXZA UN65KS9800FXZA UN75KS9000FXZA UN75KS900DFXZA UN78KS9500FXZA UN78KS9800FXZA UN88KS9810FXZA
Different part/board numbers we service:
BN91-17814W
Main board failures our service covers:
HDMI malfunction
Common Questions:
What is the turnaround time for repair?
3-5 business days after we receive your defective module(s)
What if my symptom is not listed or I have another unlisted issue?
We are able to repair most symptoms that are not listed, please message us prior to placing an order
What if I'd like to ship you multiple boards for testing?
We charge a $20 flat bench fee per module to be tested along with any additional return shipping fees. A repair service must be purchased in order to qualify for testing of additional modules
Do you work on boards that have been serviced before or have missing parts?
We sure do, but you must message us with details prior to placing an order. Failure to contact us prior to placing an order will result in the possibility of being unable repair the defective tampered module and will result in a waste of time and money for both parties
What happens if you can't fix my board?
It is rare that we are unable to fix a board, however there are instances where unusual failures can occur, if this is the case, we can offer two refund options
1. A full refund is issued and we keep the board
2. A full refund is issued but a shipping fee is charged to send the board back
If the module has been tampered with / has had a repair attempt, or has an unusual failure (not included in the list of symptoms we fix) which was not discussed with one of our team members prior to sending in the module, a $20.00 bench fee will be charged. The shipping fee is determined upon which shipping method you select
What if you receive my board in working condition and it passes your tests?
If your board arrives in working condition, a refund minus a bench fee of $20 will be incurred along with return shipping fees. The shipping fee is determined upon which shipping method you select
What if I have a problem with my module after it has arrived, is there a warranty for this repair service?
Yes, a one (1) year warranty for repeat failure (the same failure you had originally) is included with this repair service from the date of departure of our repair center. Customer is responsible for return shipping to our facility, unless unit is DOA. If the repaired module is found to be in working condition upon return, a $20 testing fee along with return shipping fees will be required before the module can be returned to you
Customer agrees to the above terms and conditions upon purchase. Please do not purchase this repair service if you do not agree with the above terms and conditions