Samsung BN96-35817G One Connect Mini Repair Service
SKU:
BN96-35817G
$149.95
$149.95
per item
Samsung BN96-35817G One Connect Box Mini UN40JU7100FXZA UN40JU7500FXZA UN48JS8500FXZA UN48JU7500FXZA UN50JU7100FXZA UN50JU7500FXZA UN55JS8500FXZA UN55JS850DFXZA UN55JU7100FXZA UN55JU7500FXZA UN60JU7090FXZA UN60JU7100FXZA UN65JS8500FXZA UN65JS850DFXZA UN65JU7100FXZA UN65JU7500FXZA UN65JU750DFXZA
Repair Service
1 YEAR WARRANTY
Please note: You must ship us your original One Connect Box for us to diagnose and repair your failed parts. Please message us before placing an order if you have any questions.
Samsung BN96-35817G One Connect Box Mini
This is a repair service, you must ship us your module(s) for repair! You are not purchasing a replacement part.
Este es un servicio de reparación, ¡debe enviarnos su módulo para su reparación! No está comprando una pieza de repuesto.
Repair Service Process
How does this repair service work?
1. First make a purchase for this repair service
2. You will then receive an email with shipping and packaging instructions
3. You then ship your defective module(s) to us using the address we provided in the message
4. Package the form and your module for repair
5. We then inspect and confirm the failure with your module(s) before proceeding with the repair
6. We repair your defective module(s) and ship it back to you
Models affected:
UN40JU7100FXZA UN40JU7500FXZA UN48JS8500FXZA UN48JU7500FXZA UN50JU7100FXZA UN50JU7500FXZA UN55JS8500FXZA UN55JS850DFXZA UN55JU7100FXZA UN55JU7500FXZA UN60JU7090FXZA UN60JU7100FXZA UN65JS8500FXZA UN65JS850DFXZA UN65JU7100FXZA UN65JU7500FXZA UN65JU750DFXZA
Different part/board numbers we service:
BN96-35817G
Main board failures our service covers:
HDMI malfunction
Common Questions
What is the turnaround time for repair?
3-5 business days after we receive your defective module(s)
What if my symptom is not listed or I have another unlisted issue?
We are able to repair most symptoms that are not listed, please message us prior to placing an order
What if I'd like to ship you multiple boards for testing?
We charge a $20 flat bench fee per module to be tested along with any additional return shipping fees. A repair service must be purchased in order to qualify for testing of additional modules
Do you work on boards that have been serviced before or have missing parts?
We can work with tampered modules, however you must contact us prior with all repair attempt details at our support email [email protected]. Tampered modules will have an additional $20 service fee which will be none refundable.
(The fee does not apply to boards successfully repaired in the past, only to tampered boards with none successful repairs)
What happens if you can't fix my board?
If your part or device can't be repaired a refund will be issued minus a repair attempt fee of 40% of the value of the service. Please know that we do everything in our power to repair every part/device sent in. Our techs will exhaust every possible option and will spend significant time and effort before deeming it non-repairable. If this happens, it is not a decision that was made lightly. If you do not want the board returned, the shipping fee will also be refunded. If you require the board to be shipped back, the shipping fee will be deducted from the refund.
What if you receive my board in working condition and it passes your tests?
If a circuit board or module is sent in for repair and is found to be fully functional, a bench fee of $20 or 20% of the value of the service whichever is higher will be deducted from the refund. Shipping fees will still apply.
What if I have a problem with my module after it has arrived, is there a warranty for this repair service?
Yes, a one (1) year warranty for repeat failure (the same failure you had originally) is included with this repair service from the date of departure of our repair center. Customer is responsible for return shipping to our facility, unless unit is DOA. If the repaired module is found to be in working condition upon return, a $20 testing fee along with return shipping fees will be required before the module can be returned to you
Customer agrees to the above terms and conditions upon purchase. Please do not purchase this repair service if you do not agree with the above terms and conditions!
Este es un servicio de reparación, ¡debe enviarnos su módulo para su reparación! No está comprando una pieza de repuesto.
Repair Service Process
How does this repair service work?
1. First make a purchase for this repair service
2. You will then receive an email with shipping and packaging instructions
3. You then ship your defective module(s) to us using the address we provided in the message
4. Package the form and your module for repair
5. We then inspect and confirm the failure with your module(s) before proceeding with the repair
6. We repair your defective module(s) and ship it back to you
Models affected:
UN40JU7100FXZA UN40JU7500FXZA UN48JS8500FXZA UN48JU7500FXZA UN50JU7100FXZA UN50JU7500FXZA UN55JS8500FXZA UN55JS850DFXZA UN55JU7100FXZA UN55JU7500FXZA UN60JU7090FXZA UN60JU7100FXZA UN65JS8500FXZA UN65JS850DFXZA UN65JU7100FXZA UN65JU7500FXZA UN65JU750DFXZA
Different part/board numbers we service:
BN96-35817G
Main board failures our service covers:
HDMI malfunction
Common Questions
What is the turnaround time for repair?
3-5 business days after we receive your defective module(s)
What if my symptom is not listed or I have another unlisted issue?
We are able to repair most symptoms that are not listed, please message us prior to placing an order
What if I'd like to ship you multiple boards for testing?
We charge a $20 flat bench fee per module to be tested along with any additional return shipping fees. A repair service must be purchased in order to qualify for testing of additional modules
Do you work on boards that have been serviced before or have missing parts?
We can work with tampered modules, however you must contact us prior with all repair attempt details at our support email [email protected]. Tampered modules will have an additional $20 service fee which will be none refundable.
(The fee does not apply to boards successfully repaired in the past, only to tampered boards with none successful repairs)
What happens if you can't fix my board?
If your part or device can't be repaired a refund will be issued minus a repair attempt fee of 40% of the value of the service. Please know that we do everything in our power to repair every part/device sent in. Our techs will exhaust every possible option and will spend significant time and effort before deeming it non-repairable. If this happens, it is not a decision that was made lightly. If you do not want the board returned, the shipping fee will also be refunded. If you require the board to be shipped back, the shipping fee will be deducted from the refund.
What if you receive my board in working condition and it passes your tests?
If a circuit board or module is sent in for repair and is found to be fully functional, a bench fee of $20 or 20% of the value of the service whichever is higher will be deducted from the refund. Shipping fees will still apply.
What if I have a problem with my module after it has arrived, is there a warranty for this repair service?
Yes, a one (1) year warranty for repeat failure (the same failure you had originally) is included with this repair service from the date of departure of our repair center. Customer is responsible for return shipping to our facility, unless unit is DOA. If the repaired module is found to be in working condition upon return, a $20 testing fee along with return shipping fees will be required before the module can be returned to you
Customer agrees to the above terms and conditions upon purchase. Please do not purchase this repair service if you do not agree with the above terms and conditions!